The after-sale warranty is 30 days upon receiving the parcel (according to the logistic information).
To submit a return request please click HERE and follow the steps below.
- Enter the email used when making the purchase – our system will send you a one-time passcode to log in to your customer account NO SETUP REQUIRED!
- Find the order you are wanting to exchange/return and click the button labeled “Request Return”.
- Select the reasoning for returning - give us a brief description of the issue with your order and if you are wanting a refund or to exchange the item. (If you're wanting to exchange, in the notes section, please provide the new size you are requesting.)
- 12-48 hours later you will receive an email with the approval or denial of your request, along with a link to print your return shipping label.
* If additional info is required a support rep will reach out to you via the email listed on your order.
Exchanges: May take up to 4 weeks if the replacement size/design is out of stock, as we will have to wait for more stock to come in.
Refunds: Please allow 24-48 hours after we have received the items to process the refund. It can take 5-7 business days for the funds to be credited back to your account depending on the payment method.
Custom Apparel: Unfortunately we cannot process returns/exchanges on Custom Apparel unless it was an error on our end.
For additional information please visit our FAQ page.
129 Dishman Ln
Bowling Green, KY